James Royal-Lawson

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Balancing login usability and security

Online security and passwords is a topic that never dies. We are hopeless at being secure, and a whole load of companies have shown they are equally as hopeless at it.

On top of that, hackers have proved time and time again how smart and inventive they can be in order to break things open.

I’m not a security expert, but I am an expert in usability and practical usability. This article is written with user experience in mind and considers how we can make digital services more secure without making users confused, disheartened, angry, or violent (or all of them at once).

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