Beantin

James Royal-Lawson

UX and design

The kettle that never boils

The kettle that never boils

In the race for new products and features, sometimes we lose sight of why something exists in the first place.

This week our electric kettle died. As a tea drinker, this is a code red situation. A replacement needs to be sorted quick. My other options for boiling water were, well, slow in comparison.

The UX divide

The UX divide

Various drafts of this post have been with me for years.

The title has evolved over time as my “answers” to the problem have swung back and forth. The problem itself has undergone several incarnations as I’ve learnt new things and my experiences challenged its definition.

The cost of culture?

I’ve worked with a number of international sites (or multiple country sites) over the years. Something that they all had in common was their homogeneity. One set of templates, created centrally, then rolled-out country by country.

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