A great “briefing paper” from Six Revisions, intending to raise awareness of the discipline with designers.
The latest Alertbox post covers what users think they know and how that affects their behaviour. Users, designers and developers all have differing mental models. You need to work with conformity not against it, and gently adjust the mental models of your visitors and users.
If every website followed the ten points in this list, i’d suddenly have hardly anything to complain about any more. Well, perhaps not *hardly* anything – more like “less”.
Yammer boasts that 80% of the Fortune 500 use Yammer. I wonder how many of those 400 companies have adopted Yammer as their official, or main, collaboration platform?
Nice case describing how Yammer took flight at AXA Australia in just the few months since August.
I’m really enjoying Kristian’s series of posts about aspects of his work over the last couple with the intranet at Region Västra Götland. This particular post goes into the details of how they’ve tried to deal with managing URLs and links across multiple systems.
Luke describes how they implemented and tweaked their Intranet search (using a Google Search Appliance). Some good lessons-learned and insights that anyone dealing with intranet search can make use of.
The headline talks about iPad (and thereby iSO) but the report concludes that Android and HTML5 should also be prioritised. I’m going one step further than Forrester and saying prioritise HTML5 and Android. Plan for mobile/wireless working and plan soon.
An insight into how Google tests it’s products (before launch in this case). What I find interesting is that normally Google uses eye tracking whilst testing. It gives them real data to work with. In this case, Google Instant, they chose not to. Why? I suspect they did try, but realised that far too many people were spending too much time looking down at the keyboard whilst typing – and not looking at their instantly-changing search results.
Some useful testing into how Facebook decides what to display into your news feed. Would be interested though to know their source for saying “Top News is how a vast majority of Facebook users get their information”
A good list to help you separate the wheat from the chaff in the world of social media consulting. You don’t need to hold yourself religiously to all 20 points, but there is some really good, honest, to-the-point advice in Pam Moore’s post.
If you had any doubts about just how dominant Google are in our World of Web Stuff, then this Royal Pingdom posts shows you the stats in easy to consume pie-charts.