Google Analytics is used by over 30 million websites, including 1 in 4 of the world’s top websites. Given that you’re reading this article, I’m going to guess that one or two of those 30 million websites are websites you have something to do with.
I opened up a customer service chat with Yorkshire Water.
I’m not a fan of ringing up companies and talking to them. I guess that’s largely a result of decades of mental scarring from so many frustrating menu systems, dodgy hold music, being cut off mid sentence, and often have more knowledge about the thing I’m trying to sort out – and how to sort it – than the customer service agent I’m talking to.
Sometimes, when you view a collection of objects you notice qualities, characteristics and connections that wouldn’t have been noticed if each object had been viewed individually.
How to we successfully design and implement movement into our websites and digital products?
Today I’ve been fortunate enough to have a design problem on my to do list. I need to work out how to visualise that something triggered by the user is ongoing.
In the race for new products and features, sometimes we lose sight of why something exists in the first place.
This week our electric kettle died. As a tea drinker, this is a code red situation. A replacement needs to be sorted quick. My other options for boiling water were, well, slow in comparison.